Help for everyone
Using the website
You can browse the public website without an account. Committee features require a named account.
Finding your way around
- Home introduces the pub. Select the pub logo to return home.
- Opening times are at the bottom of the home page. The home header also has an Opening times shortcut.
- What’s on lists public events. Open an event to read its details and see its poster.
- Sport shows the sport information published by the pub.
- Community and committee contains published committee information and documents. Private meeting papers require sign-in.
- Share offer contains share information and available documents.
- Support us explains volunteering and has a volunteer enquiry form.
- Contact us provides contact information and an enquiry form.
On a phone, use the menu button to open the navigation. Opening times and Events are also available directly in the home header. To read a PDF, select its link; your browser normally provides download and print buttons.
Signing in to the committee portal
- Select Committee access in the website footer.
- Enter the username and password supplied by an Admin. Use the exact username you were given.
- Select Sign in. If prompted, enter your authenticator code or a saved recovery code.
- On your first visit, follow any required password-change and authenticator setup instructions.
Admin and Management accounts require two-factor authentication. Events and Member accounts can enable it too. Accounts are created by an Admin; there is no public self-registration.
After signing in, the menu shows the areas available to your account. Open Help & guide there for instructions on using private committee features.
Authenticator setup and recovery codes
When asked to set up two-factor authentication, use your authenticator app to scan the displayed QR code, then enter its current six-digit code to confirm. Keep the setup code private.
Save the recovery codes securely when they are shown. Each recovery code can be used once if you cannot access your authenticator. Never send your password, setup QR code or recovery codes to another person.
At future sign-ins, use a fresh code from the correct authenticator entry. Keep your phone’s date and time set automatically.
If you cannot sign in
- Check the username, password and Caps Lock. Use the current website address rather than an old preview link.
- If you see a wait message, allow the displayed time to pass before trying again.
- If you have lost your authenticator, select the recovery-code option and use an unused saved code.
- If you have forgotten your password or lost both your authenticator and recovery codes, contact a website Admin through your usual committee contact, or use Contact us. Do not include passwords or codes in a message.
Always select Sign out when finished, especially on a shared computer. Closing a browser tab does not necessarily end your session.